Inbound Voice Process

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Karnataka-Bangalore
Posted - 636 days ago
Applications - 5
Vacancies- 1
Job Description

- Handling inbound calls from customers
- Providing exceptional customer service and resolving inquiries
- Following up with customers to ensure satisfaction
- Updating customer information in the system
- Collaborating with team members to optimize efficiency
- Adhering to company policies and procedures
- Escalating complex issues to appropriate departments
- Meeting or exceeding call metrics and targets
- Maintaining a positive attitude and professional demeanor
- Continuously improving product knowledge and communication skills.


Location: Startek- *Shivaji nagar! SPOT OFFER- Walkins from Mon to Sat!
Qualification: UG/Graduate with 1 year  experience

  • Candidate should be fluent in Hindi and English (Versant Level 4)
  • 6 Days working
  • Rotational Shifts : (8 am - 8 pm)  /9.hrs 45 mins
  • 1 Rotational Off

CTC: Upto 29000/- per month

Designation

Inbound Voice Process

Key Skills
Call HandlingCalls HandlingCustomer CareCustomer Care ExecutiveCustomer ExperienceCustomer FocusCustomer HandlingCustomer InteractionCustomer SupportInbound and Outbound ProcessInbound SalesInbound SupportOutbound SalesSales
Industry

HR Services

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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