Customer Support Executive

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Delhi-New Delhi, Uttar Pradesh- Noida
Posted - 51 days ago
Applications - 12
Vacancies- 50
Join the Ravel Groups team as a Full Time Customer Support Executive on Erekrut, specializing in Customer Support Executive in the Manufacturing industry. We are seeking talented individuals with a passion for Manufacturing & Assembly and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Job Description

- Provide exceptional customer service via email, and chat
- Assist customers with inquiries, issues, and product information
- Resolve customer complaints and ensure customer satisfaction
- Process orders, returns, and exchanges in a timely manner
- Coordinate with other departments to address customer concerns
- Maintain accurate records of customer interactions and transactions
- Stay knowledgeable about company products and services
- Identify and escalate priority issues to management
- Follow communication procedures, guidelines, and policies
- Collaborate with team members to ensure high quality customer support.

Designation

Customer Support Executive

Key Skills
Chat ProcessChat SupportChat Support SpecialistCustomer CareCustomer Care ExecutiveCustomer Care ServiceCustomer ExperienceCustomer HandlingCustomer QueriesCustomer Queries HandlingCustomer RelationsCustomer RelationshipEmail ProcessEmail SupportNon -Voice ProcessNon -Voice SupportNon-Voice AssociateSocial Media
Industry

Manufacturing

Functional Area

Manufacturing & Assembly

Employment Type

Full Time

Education

Graduation/Diploma

Job Type

Work From Office

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