BPO Team Lead
Experience
Salary
Location
Top Hiring Companies
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Job Description
- Lead and manage a team of international lead generation specialists
- Provide supervision and guidance to team members to achieve targets and goals
- Ensure efficient and effective team handling processes are in place
- Monitor team performance and provide regular feedback and coaching
- Collaborate with other departments to streamline processes and improve efficiency
- Develop and implement strategies to drive lead generation efforts and meet KPIs
- Identify training needs and opportunities for team members to improve performance
- Evaluate team member performance and provide recommendations for promotions or disciplinary actions.
Designation
BPO Team Lead
Key Skills
Industry
BPO
Functional Area
IT Services
Employment Type
Full Time
Education
12th
Job Type
Work From Office
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