Senior Admission Counselor
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Job Description
Job Title: Senior Admission Counselor
Company: KTC Holdings India Pvt. Ltd.
Parent Company: KTC Group, Japan
Location: Gurugram, Haryana
Experience: 3–8 Years
About KTC Holdings India
KTC Holdings India Pvt. Ltd. is the Indian subsidiary of KTC Group, Japan, an education organization with over 50 years of experience in learning and innovation.
The organization focuses on creating future-ready learning experiences through innovative educational programs, STEM initiatives, and student-centric solutions.
Job Summary
KTC Holdings India is looking for an experienced Senior Admission Counselor with strong communication, counseling, relationship-building, and lead-conversion skills.
The candidate will guide prospective students and parents throughout the admission journey, understand their requirements, recommend suitable programs, manage follow-ups, and convert inquiries into enrollments while maintaining a high standard of customer experience.
Candidates with relevant counseling or sales experience from any industry are encouraged to apply.
Key Responsibilities
- Counsel prospective students and parents regarding available programs and admission opportunities.
- Handle inbound and outbound inquiries through phone, email, WhatsApp, and other communication channels.
- Understand candidate requirements and recommend suitable programs.
- Explain admission procedures, eligibility criteria, fees, and enrollment timelines clearly.
- Build strong relationships with prospects and maintain consistent follow-ups to maximize conversions.
- Maintain accurate lead records and regularly update CRM.
- Coordinate documentation, application processing, and enrollment formalities.
- Collaborate with internal teams to ensure a smooth admission experience.
- Participate in admission drives, seminars, school outreach activities, and promotional events.
- Work toward admission and conversion targets while maintaining high service standards.
- Manage prospect interactions professionally throughout the admission cycle.
- Ensure timely follow-up and closure of prospective student inquiries.
Eligibility
- Graduate in any discipline.
- Postgraduate qualification will be an added advantage.
- 3–8 years of experience in counseling, admissions, sales, customer relationship management, or business development.
- Candidates from any industry with strong communication and conversion skills are encouraged to apply.
- Experience handling customer interactions and achieving targets is preferred.
Preferred Candidate Profile
- Outstanding verbal and written communication skills.
- Strong presentation and interpersonal skills.
- Confident, persuasive, and customer-focused approach.
- Ability to build trust and maintain long-term relationships.
- Strong follow-up and lead-conversion capabilities.
- Self-motivated and results-driven.
- Comfortable working in a target-oriented environment.
- Professional attitude and strong organizational skills.
- Ability to manage multiple prospects and follow-ups effectively.
- Strong focus on customer experience and service quality.
Why Join KTC Holdings India?
- Opportunity to work with the Indian subsidiary of KTC Group, Japan.
- Exposure to an organization with over 50 years of experience in education.
- Opportunity to contribute to innovative and future-ready learning initiatives.
- Exposure to international work culture and best practices.
- Collaborative and professional work environment.
- Opportunities for career growth and advancement.
Designation
Senior Admission Counselor
Key Skills
Industry
Education
Functional Area
Education
Employment Type
Full Time
Education
Graduation/Diploma
Job Type
Work From Office
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