Sales Manager- Wellness Studio

Experience

4-6 Years

Salary

3-6 Lakhs

Location

Delhi-New Delhi, Haryana-Gurugram, Uttar Pradesh- Noida
Posted - 0 days ago
Applications - 0
Vacancies- 1
Job Description

Position: Sales Manager- Wellness Studio

Job Location: South Delhi, Noida and Gurgaon

Work Hours: Ready to work in shift of 12pm to10pm (must work until 10 pm)

Work Days: 6 days a week

Salary: 25K to 45K for manager

Experience: 2 to 6 years in Retail/ hospitality Industry/BPO/ hotel industry /Candidates from Spa Industry (Preferred)

Roles and Responsibility: -

  • The Manager should be very strong for making Sale, upgrade the sale and product sale.
  • The Manager should be very strong in sale conversions and lead conversions
  • The manager of a spa facility should oversee the operation of a business that provides clients with various services, including massages, facials, manicures, pedicures and more.
  • He or she should provide the spa visitors with a satisfying experience and manages all staff and activities of the facility.
  • Depending of the facility, some daily duties may include human resources, office procedures, marketing, ordering supplies and materials, housekeeping, staff training, and handling complaints.
  • Create a motivating environment of sincerity, warmth and fun for staff and guests.
  • Demonstrate an exceptional level of professionalism for the staff to emulate.
  • Effectively administer and monitor Staff Scheduling procedures.
  • Manage inventory effectively.
  • Implement a clearly established opening and closing procedure.
  • Ensure stock and cash items are kept safely under lock and key.
  • Attend Management meetings and convey all relevant information throughout the Spa.
  • Hold regular staff meetings to keep staff up to date on all aspects of the Spa's operation.
  • Anticipate, identify and ensure customer needs are being met in the best possible way.
  • Monitor customer satisfaction with surveys, focus groups and comment cards.
  • Develop and deliver credible, competitive, value-plus service to the customer.
  • Guide staff to become caring problem solvers, cooperative, accommodating and fair.
  • Exhibit a professional attitude, and an Ability to handle difficult situations.
  • Uphold gracious front desk procedures in the booking and handling of customers.
  • Maintain fresh, effective programs to consistently retain and grow customer base.
  • Develop and maintain compensation guidelines for customer complaint handling.

Qualifications and Skills:

  • Bachelor’s degree in business, Marketing, or a related field.
  • Proven experience in sales management, preferably in the spa or wellness industry.
  • Strong leadership and motivational skills.
  • Excellent interpersonal and communication abilities.
  • Customer-focused mindset with a commitment to delivering exceptional service.
  • Knowledge of spa services and wellness treatments.

If you are a dynamic and customer-oriented individual with a passion for sales in the spa industry, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your relevant experience and your approach to achieving sales success in a spa environment.

Designation

Sales Manager- Wellness Studio

Key Skills
Business Operations ManagementClient EngagementClient Experience ManagementComplaint Handling & ResolutionCustomer Relationship ManagementCustomer Retention StrategiesCustomer SatisfactionFront Desk & Guest HandlingHospitality SalesInventory ManagementLead ConversionLead GenerationProduct PromotionRetail Sales ManagementRevenue GrowthSales ConversionSales Target AchievementScheduling & Workforce ManagementService Quality ManagementStaff Management
Industry

Hospitality

Functional Area

Sales & Marketing

Employment Type

Full Time

Education

Graduation/Diploma

Job Type

Work From Office

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