Operations Executive
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Job Description
Job Title: Operations Executive
Company: Intelligent Education
Department: Operations
Salary: 20-25k
Location: Sector 16, Noida
Reporting To: Operations Manager / Founder / Director
Employment Type: Full-Time
About Intelligent Education
Intelligent Education is a premium education consulting firm that helps students secure admissions to leading global universities through profile building, application guidance, test preparation, scholarship assistance, and career mentoring. We are committed to delivering a seamless and high-quality experience to students throughout their study abroad journey.
Role Overview
We are looking for a detail-oriented and proactive Operations Executive to manage day-to-day operational activities, coordinate with internal teams, and ensure smooth execution of student admission processes. The ideal candidate should possess excellent organizational skills, strong communication abilities, and the capability to manage multiple tasks in a fast-paced environment.
Key Responsibilities
- Coordinate daily operational activities across departments to ensure smooth workflow.
- Track student applications, documentation, deadlines, and admission milestones.
- Maintain accurate records in CRM systems, spreadsheets, and internal databases.
- Coordinate with counselors, mentors, content writers, universities, and external partners.
- Schedule counseling sessions, interviews, meetings, and follow-ups with students.
- Ensure timely collection, verification, and organization of student documents.
- Monitor task progress and proactively escalate delays or operational issues.
- Prepare operational reports, MIS reports, dashboards, and performance trackers.
- Support student onboarding and ensure a seamless customer experience.
- Respond to operational queries from students and internal stakeholders in a timely manner.
- Ensure adherence to company SOPs and identify opportunities for process improvement.
- Maintain confidentiality of student records and company information.
- Provide administrative support and coordinate with Finance, HR, and other departments as required.
Candidate Profile
- Bachelor's Degree in any discipline.
- 0–3 years of experience in Operations, Administration, Customer Support, Education Consulting, or a similar role.
- Excellent verbal and written communication skills in English.
- Strong organizational, time management, and multitasking abilities.
- Proficiency in Microsoft Excel, Google Sheets, Google Workspace, and CRM tools.
- High attention to detail with strong documentation and record management skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Customer-centric mindset with strong problem-solving skills.
Key Performance Indicators (KPIs)
- Timely completion of assigned operational tasks.
- Accuracy of documentation and CRM updates.
- Student satisfaction and response turnaround time.
- Compliance with operational processes and deadlines.
- Effective coordination with internal teams and external stakeholders.
Why Join Intelligent Education?
- Opportunity to work with a fast-growing education consulting company.
- Exposure to international admissions and student success processes.
- Work closely with leadership and contribute to business growth.
- Excellent learning and career advancement opportunities in operations and project
Designation
Operations Executive
Key Skills
Industry
Education
Functional Area
Executive Assistant
Employment Type
Full Time
Education
Graduation/Diploma
Job Type
Work From Office
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