CustomerServiceRepresentative
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Job Description
Greetings from Synergy Resource Solutions (www.synergyresource.co.in), a leading HR Consultancy firm & Career Guide for Professionals like you. We are hiring for one of our leading client.
Our client is seeking confident and articulate Customer Service Representatives for their Medical Compensation campaign. You will be responsible for making outbound calls using generated data to conduct surveys that determine customer eligibility for medical compensation. While we welcome freshers and undergraduates with excellent communication skills, experience in lead generation in a US-based voice process will be considered an added advantage.
Job Title –Customer Care Executive
Department – Customer Care
Working days and timings – 8 PM IST to 6 AM IST / 5 days working
Location – Nehrunagar, Ahmedabad
Experience- Minimum 2-3 years
Qualification - Graduate
Our client is seeking confident and articulate Customer Service Representatives for their Medical Compensation campaign. You will be responsible for making outbound calls using generated data to conduct surveys that determine customer eligibility for medical compensation. While they welcome freshers and undergraduates with excellent communication skills, experience in lead generation in a US-based voice process will be considered an added advantage.
Key Responsibilities:
- Make outbound calls to customers using data to conduct eligibility surveys for medical compensation.
- Accurately record survey responses and update customer information in the system.
- Provide clear, concise information about the compensation process and address any related inquiries.
Qualifications:
- Fresher’s with excellent communication skills are encouraged to apply; experience in lead generation in a US-based voice process is a plus.
- Strong verbal communication skills in English and confidence in outbound calling.
- High school diploma or equivalent; undergraduates are welcome to apply
Designation
CustomerServiceRepresentative
Key Skills
Industry
BPO
Functional Area
Hospitals and Health Care
Employment Type
Full Time
Education
Graduation/Diploma
Job Type
Work From Office
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