Customer Support Executive

Experience

1-3 Years

Salary

0-3 Lakhs

Location

Pan India
Posted - 1181 days ago
Applications - 14
Vacancies- 1
Job Description
• Managing a team of representatives offering customer support. • Overseeing the customer service process. • Resolving customer complaints brought to your attention. • Creating policies and procedures. • Planning the training and standardization of service delivery. • Selecting and hiring new staff. • Monitoring the work of individual representatives and of the team. • Conducting quality assurance surveys with customers and providing feedback to the staff.
Designation

Customer Support Executive

Key Skills
Communication SkillsSalesTeam Work
Industry

IT-ITeS

Functional Area

IT Services

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

Assessment Details

Communication Skills

10 Minutes

Company Info -

Qeosol Tech Solutions Pvt Ltd

Company Webisite -

https://qeosol.com/

HR Name -

Kavya

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