Customer Care Execuitive
Experience
Salary
Location
Top Hiring Companies
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Job Description
- Provide exceptional customer service via phone, email, and chat
- Assist customers with product inquiries, order status, and returns
- Resolve customer complaints and issues in a timely and professional manner
- Utilize company’s CRM system to track and manage customer interactions
- Collaborate with internal teams to address and escalate complex customer issues
- Keep up-to-date on product knowledge and company policies
- Meet or exceed customer satisfaction and performance goals
- Maintain a positive attitude and calm demeanor during high-stress situations
- Flexible to work shifts, including evenings and weekends as needed
- Strong communication, problem-solving, and organizational skills
Designation
Customer Care Execuitive
Key Skills
Industry
BPO
Functional Area
E-Commerce
Employment Type
Full Time
Education
12th
Job Type
Work From Office
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Top Hiring Companies
Top Locations
- Andaman Nicobar-Nicobar (7429)
- Andaman Nicobar-South Andaman (2497)
- Karnataka-Bangalore (1538)
- Delhi-New Delhi (1274)
- Maharashtra-Mumbai City (922)
- Tamil Nadu-Chennai (890)
- Haryana-Gurugram (717)
- Telangana-Hyderabad (642)
- Uttar Pradesh- Noida (597)
- Maharashtra-Pune (555)
- Gujarat-Ahmedabad (532)
- Work from Home (511)
Top Skills
- Communication Skills (2003)
- Sales (1594)
- Negotiation Skills (719)
- B2B Sales (619)
- Effective Communication (536)
- Cold Calling (512)
- Business Development (511)
- Lead Generation (505)
- B2C Sales (456)
- Sales Activities (452)
- Customer Service (436)
- Customer Relations (378)
- Sales Management (375)
- Sales Planning (362)
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Top Sectors
- Adminstration (2413)
- Sales (1701)
- Program Development (661)
- Marketing and Advertising (627)
- Human Resources (595)
- Consumer Services (565)
- Business Process Outsourcing (503)
- Business Development (405)
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- Customer Support (319)
- Sales & Marketing (310)
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- Human Resources (HR) (293)
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