Admissions Counsellor
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Job Description
Position Title: Admissions Counsellor
Location: On-site (Office-Based)-Noida Sector 16
Organization: Intelligent Education
Budget: 25k plus Incentive (No Cap)
About Intelligent Education
Intelligent Education is a premium study abroad consulting firm dedicated to helping ambitious students gain admission to leading universities across the world. We work closely with students and families to provide personalized guidance, strategic planning, and end-to-end admissions support.
We are looking for a proactive, persuasive, and student-focused Tele Counsellor who can build meaningful relationships with prospective students and parents while driving enrolments.
Key Responsibilities
Lead Management & Follow-Up
- Contact prospective students and parents through phone calls, WhatsApp, email, and other communication channels.
- Qualify leads and understand their academic background, goals, and study abroad aspirations.
- Maintain consistent follow-up with interested prospects.
- Build trust and nurture leads throughout the decision-making journey.
Appointment Scheduling
- Schedule strategy sessions and consultations with senior counsellors.
- Ensure high attendance rates for scheduled sessions through timely reminders and follow-ups.
- Coordinate with internal teams to manage appointment calendars efficiently.
Student Counselling & Conversion
- Explain Intelligent Education's services, programs, and value proposition.
- Address student and parent queries professionally and confidently.
- Guide prospective clients through the enrolment process.
- Convert qualified leads into paying clients while maintaining a consultative approach.
CRM & Reporting
- Update lead interactions, follow-up notes, and status updates in the CRM system.
- Track daily call activities, appointments scheduled, and conversions.
- Prepare regular reports on lead engagement and sales performance.
Relationship Management
- Maintain positive relationships with students and parents throughout the admissions journey.
- Act as the first point of contact for prospective clients.
- Represent the company with professionalism and empathy.
Required Skills & Qualifications
Essential Requirements
- Excellent spoken and written English communication skills.
- Strong interpersonal and relationship-building abilities.
- Confident and persuasive telephone communication.
- Ability to handle objections and guide conversations effectively.
- Strong organizational and follow-up skills.
- Comfortable working with targets and performance metrics.
- Basic proficiency in Microsoft Office, Google Workspace, and CRM platforms.
Preferred Qualifications
- Experience in tele-calling, counselling, admissions, sales, customer success, or business development.
- Prior experience in education, study abroad, EdTech, or consulting industries will be an advantage.
- Graduate in any discipline.
Desired Candidate Profile
We are looking for someone who:
- Enjoys speaking with students and parents.
- Is empathetic yet commercially driven.
- Takes ownership of follow-ups and conversions.
- Is disciplined, professional, and detail-oriented.
- Can work independently while contributing to team goals.
- Has a growth mindset and a willingness to learn.
Key Performance Indicators (KPIs)
- Number of outbound calls made.
- Lead response and follow-up rates.
- Strategy sessions scheduled.
- Session attendance rates.
- Lead-to-enrolment conversion rate.
- Revenue generated through conversions.
- Quality of CRM documentation and lead management.
Compensation
- Fixed salary based on experience and capability.
- Performance-based incentives linked to appointments scheduled, conversions, and enrolments.
- Growth opportunities within the organization.
Designation
Admissions Counsellor
Key Skills
Industry
Education
Functional Area
Sales & Marketing
Employment Type
Full Time
Education
Graduation/Diploma
Job Type
Work From Office
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