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Voice Process
Team Hr

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Karnataka-Bangalore
Posted - 711 days ago
Applications - 20
Vacancies- 55
Apply Now
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Job Description

- Conduct inbound and outbound calls to assist customers with inquiries and concerns
- Provide excellent customer service and troubleshoot any issues effectively
- Follow company scripts and protocols to ensure consistency and professionalism
- Document all customer interactions accurately in the CRM system
- Meet or exceed sales and service targets set by management
- Collaborate with team members to ensure a positive customer experience
- Stay updated on product knowledge to answer customer questions confidently
- Adhere to all company policies and procedures
- Must have excellent communication and interpersonal skills
- Previous experience in a similar role is preferred

Benefit:  Pf, Health insurance

Salary: 16k to 20kin hand

Location -  Marathahalli, Ramamurthy Nagar, Tin Factory, Basvanapura, Sarjapura , Bellandu

Designation

Voice Process

Key Skills
Call HandlingCall MonitoringCalls HandlingCold CallingCustomer HandlingEffective communicationNegotiating SkillOutbound CallingSalesSales ActivitiesTelecallerTelecallingTelecalling executiveVoice Support
Industry

HR Services

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

11th to 12th

Job Type

Work From Office

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