Technical Support
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Job Description
Position: Technical Support Representative
Join our team as a Technical Support Representative where your excellent English
skills and basic technical knowledge will be utilized to provide top-notch support to
our customers. This role offers a competitive salary package along with additional
shift allowances.
Responsibilities:
Provide technical assistance to customers regarding hardware and operating
system-related issues, with a focus on hard disk troubleshooting.
Deliver clear and concise instructions to help customers resolve technical problems
efficiently.
Ensure customer satisfaction by providing exceptional support and resolving issues
in a timely manner.
Collaborate with team members to optimize processes and enhance overall
customer experience.
Qualifications:
Excellent communication skills in English.
Basic technical knowledge related to hard disk and operating systems; additional
knowledge will be an advantage.
Freshers welcome to apply; prior technical support experience is a plus.
Salary:
Experienced: 3.6L per annum (27k take-home salary + 4200 shift allowance)
Freshers: 2.8L per annum (22k take-home salary + 4200 shift allowance)
Join our team and be part of a dynamic environment where your technical expertise
and communication skills are valued. Apply now and kickstart your career in
technical support with us
Designation
Technical Support
Key Skills
Industry
HR Services
Functional Area
Staffing and Recruiting
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
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