Technical Support Non-Voice
Experience
Salary
Location
Top Hiring Companies
.jpeg)
Job Description
Position: Technical Support Non-Voice Representative
Join our team at Intouch Voice as a Technical Support Non-Voice Representative,
where you'll provide expert assistance to our international clientele through written
communication channels. This role requires prior experience in international tech
support, whether through calls or emails, ensuring you're equipped to handle
diverse technical inquiries effectively.
Responsibilities:
Respond to technical queries and issues from international customers via email or
other written communication channels.
Utilize your technical expertise to troubleshoot and resolve complex technical
problems efficiently while maintaining a high standard of customer satisfaction.
Adhere to quality standards, ensuring each response meets or exceeds VT10-12
quality benchmarks.
Collaborate closely with HR, Assessment, and Operations teams to ensure
seamless onboarding and ongoing performance excellence.
Qualifications:
Minimum 6 months of international technical support experience, either through
calls or emails.
Proficiency in US Shift timings.
Excellent written communication skills with a strong command of English.
Ability to work from our office located in Electronic City.
Demonstrated ability to maintain quality standards in technical support
interactions.
Salary: Up to 26,000 take-home (based on experience)
If you're a skilled technical support professional with a knack for written
communication, apply now and become part of our innovative work environment at
Intouch Voice
Designation
Technical Support Non-Voice
Key Skills
Industry
HR Services
Functional Area
Staffing and Recruiting
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
Related Jobs
Business Development
Genetic Callnet
Join the Genetic Callnet team as a Full Time Business Development on Erekrut, specializing in Business Develop...
10-15 Lakhs
4-6 Years
Karnataka-..
BPO
Area Sales Manager
Feedsco Global Private Limited
Join the Feedsco Global Private Limited team as a Full Time Area Sales Manager on Erekrut, specializing in Are...
3-6 Lakhs
4-6 Years
Karnataka-..
BPO
Business Development Manager â...
Reliable Cabs Services Pvt Ltd
Join the Reliable Cabs Services Pvt Ltd team as a Full Time Business Development Manager on Erekrut, specializ...
Confidential
1-3 Years
Delhi-New ..
BPO
Angular Developer
Boots2Suits Consultancy
Join the Boots2Suits Consultancy team as a Full Time Angular Developer on Erekrut, specializing in Angular Dev...
6-10 Lakhs
4-6 Years
Karnataka-..
BPO
React Developer
Boots2Suits Consultancy
Join the Boots2Suits Consultancy team as a Full Time React Developer on Erekrut, specializing in React Develop...
6-10 Lakhs
4-6 Years
Karnataka-..
BPO
Business Development Associate
Child Rights And You
Join the Child Rights and You team as a Full Time Business Development Associate on Erekrut, specializing in B...
0-3 Lakhs
1-3 Years
Karnataka-..
BPO
Territory Sales Manager –...
Genetic Callnet Consultancy Pvt. Ltd.
Join the Genetic Callnet Consultancy Pvt. Ltd. team as a Full Time AVP Sales - HoReCa (FMCG) on Erekrut, speci...
25-50 Lakhs
4-6 Years
Karnataka-..
BPO
Assistant Manager – Sales
Boots2Suits Consultancy
Join the Boots2suits Consultancy team as a Full Time Assistant Manager – Sales on Erekrut, specializing in A...
Confidential
1-3 Years
Karnataka-..
BPO