Team Leader

Experience

1-3 Years

Salary

Confidential

Location

Karnataka-Bangalore
Posted - 608 days ago
Applications - 8
Vacancies- 1
Job Description

- Lead and manage a team of customer service representatives
- Provide guidance and support to team members to ensure high performance levels
- Monitor team performance and provide regular feedback to help improve productivity
- Conduct regular team meetings to communicate goals and objectives
- Develop and implement strategies to improve team efficiency and effectiveness
- Collaborate with other departments to ensure seamless operations and customer satisfaction
- Act as a mentor and coach to team members to foster growth and development
- Handle escalated customer complaints and provide resolution in a timely manner
- Ensure compliance with company policies and procedures
- Continuously seek opportunities for process improvement and innovation.

Designation

Team Leader

Key Skills
Floor ManagementLeadership SkillsProcess HandlingSales ManagementSales PlanningSales StrategySales TrainingSLA ManagementStrategic Sales PlanningTarget AchievementTeam CoordinationTeam HandlingTeam LeadershipTeam LeadingTeam ManagementTeam MotivationTeam SupervisionTL
Industry

HR Services

Functional Area

Sales & Marketing

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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