Team Leader
Experience
Salary
Location
Top Hiring Companies
.jpeg)
Job Description
- Team Management - Supervising and managing a team of agents, including their performance, productivity, and adherence to business regulations and procedures.
- Performance Monitoring - Maintain and evaluate individual and team performance metrics such as quality scores, average handle time, customer satisfaction ratings and sales targets.
- Coaching and Training - Team Members need constant coaching, monitoring and training to enhance their skill set, product knowledge and customer service capabilities.
- Work Allocation -Assigning tasks, projects and client assignments based on each team member’s skill set and workload capabilities.
Designation
Team Leader
Key Skills
Industry
BPO
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
Assessment Details
Communication Skills
10 Minutes
Related Jobs
Sales Specialist – Machi...
ZEALTECH AUTOMATION PRIVATE LIMITED
Join the ZEALTECH AUTOMATION PRIVATE LIMITED team as a Full Time Sales Specialist on Erekrut, specializing in ...
3-6 Lakhs
1-3 Years
Maharashtr..
Communicatio...
Business Development Manager
ARCHER INTERIOR INFRASTRUCTURE LLP
Join the ARCHER INTERIOR INFRASTRUCTURE LLP team as a Full Time Business Development Manager on Erekrut, speci...
6-10 Lakhs
7-10 Years
Karnataka-..
Communicatio...
Store & Purchase Executiv...
Integer Consulting And Epc Solution
Join the Integer Consulting And Epc Solution team as a Full Time Store & Purchase Executive on Erekrut, specia...
3-6 Lakhs
1-3 Years
Maharashtr..
Communicatio...
Enterprise Business Developmen...
VTT Mobility Private Limited
Join the VTT Mobility Private Limited team as a Full Time Enterprise BDM on Erekrut, specializing in Enterpris...
10-15 Lakhs
4-6 Years
Karnataka-..
Communicatio...
Integration Administrator R...
DigiFocal IT Solutions Pvt. Ltd.
Join the Digifocal It Solutions Pvt. Ltd. team as a Full Time Integration Administrator on Erekrut, specializi...
15-25 Lakhs
11-15 Years
Maharashtr..
Communicatio...
C++ Manager
Genetic Callnet
Join the Genetic Callnet team as a Full Time C++ Manager on Erekrut, specializing in C++ Manager in the IT Ser...
25-50 Lakhs
11-15 Years
Karnataka-..
Communicatio...
House Manager
Royal Season's Lawn And Banquet
Join the Royal Season's Lawn and Banquet team as a Full Time House Manager on Erekrut, specializing in House M...
0-3 Lakhs
1-3 Years
Maharashtr..
Communicatio...
Sales Manager- Banquet & ...
Royal Season's Lawn And Banquet
Join the Royal Season's Lawn and Banquet team as a Full Time Sales Manager- Banquet & Event on Erekrut, specia...
3-6 Lakhs
4-6 Years
Maharashtr..
Communicatio...
Top Hiring Companies
Top Locations
Top Skills
- Communication Skills (1974)
- Sales (1593)
- Negotiation Skills (580)
- B2B Sales (547)
- Effective communication (536)
- Cold Calling (500)
- Sales Activities (452)
- B2C Sales (445)
- Business Development (424)
- Customer Service (414)
- Sales Planning (360)
- Sales Management (354)
- Customer Handling (345)
- Lead Generation (339)
- Sales and Marketing (315)
Top Sectors
- Sales (1621)
- Program Development (660)
- Marketing and Advertising (626)
- Human Resources (593)
- Consumer Service (565)
- Business Process Outsourcing (503)
- BPO (357)
- Customer Service (355)
- Business Development (337)
- Customer Support (318)
- Sales & Marketing (296)
- Executive Office (295)
- Digital Media Marketing (211)
- Manager (206)
- Design (200)