Java Support Executive
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Job Description
Job description
Position: Java Support Executive (Technical support)
Qualification: B.Tech, M.Tech , BCA, MCA,BE-IT, ME-IT
Experience: 1-2 years
Location: Ahmedabad
Company website: www.oplinnovate.com
Broad Responsibilities:
A Java Support Executive is a professional who provides technical assistance to customers who are experiencing issues with software, Platform or other technical products. Their primary responsibility is to troubleshoot and resolve technical issues that customers may be facing.
Some of the key responsibilities of a Java Support Executive include:
- Providing technical support via phone, email, or chat.
- Troubleshooting technical issues related to software, platform
- Documenting customer issues and solutions in a ticketing system.
- Collaborating with other technical support teams to resolve complex issues.
- Conducting research and identifying solutions to new technical problems.
- Maintaining and updating technical knowledge base and documentation.
- Escalating issues to higher-level support teams when necessary.
- Providing excellent customer service to ensure customer satisfaction.
Job Types: Full-time, Permanent
Pay: Up to ₹30,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund
Designation
Java Support Executive
Key Skills
Industry
Software Development
Functional Area
Lending
Employment Type
Full Time
Education
Masters/Post-Graduation
Job Type
Work From Office
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