International BPO Executive
Experience
Salary
Location
Job Description
- Manage international BPO operations and ensure smooth workflow
- Handle client queries and provide timely and accurate solutions
- Coordinate with team members to meet service level agreements and targets
- Monitor performance metrics and prepare reports for management
- Implement best practices in customer service and process improvement
- Collaborate with cross-functional teams to drive operational efficiency
- Resolve escalated issues and provide appropriate resolutions
- Stay updated on market trends and competitor activities
- Train and mentor team members to enhance their skills and performance
- Maintain strong relationships with clients for business growth and retention.
Designation
International BPO Executive
Key Skills
Industry
BPO
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
11th to 12th
Job Type
Work From Office
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