.png)
Homecare Integrator
Experience
Salary
Location
Job Description
Roles and responsibilities:
Contact centre related:
1. Communicates with customers in a courteous, professional, co-operative manner
2. Handling calls and responsible for patients registration
3. Assists patients with correct information on the services and educate them on the service provided by AHC
4. Routinely demonstrates superior customer service skills
5. Accurately enters/updates patient information in the homecare application
6. Recognizes and responds appropriately to violent/abusive situations
7. Coordination with various service Delivery department stake holders as and when required
KPIs
8. Will be monitored on metrics such as efficiency, ACHT, Hit Ratio, Conversions, NPS & CSAT
MIS and reporting:
9. Preparation dash board as specified by the reporting manager from time to time
10. Any other work assigned by the manager time to time
Designation
Homecare Integrator
Key Skills
Communication SkillsCustomer Service
Industry
Apparel Made-Ups & Home Furnishing
Functional Area
Interior Design
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
Assessment Details
Healthcare Quality Assurance Manager Quiz
30 Minutes
Related Jobs
Validation Associate
Vevion Solutions Service LLP
Join the Vevion Solutions Service Llp team as a Full Time Validation Associate on Erekrut, specializing in Va...
3-6 Lakhs
1-3 Years
Karnataka-..
Interior Des...
HR Recruiter
Vevion Solutions Service LLP
Join the Vevion Solutions Service Llp team as a Full Time HR Recruiter on Erekrut, specializing in HR Recruite...
Confidential
1-3 Years
Karnataka-..
HR/ Human Re...
Tele Marketing Executive
Analyticals Medical Technologies
Join the Analyticals Medical Technologies team as a Full Time Tele Marketing Executive on Erekrut, specializin...
0-3 Lakhs
0-1 Years
Delhi-New ..
Customer Sup...
Sales Executive
Bangalore Job Hub
Join the Globiva Sales (Flipkart) team as a Full Time Sales Executive on Erekrut, specializing in Sales Execu...
0-3 Lakhs
0-1 Years
Bangalore ..
Ecommerce
Sales Associate – Toyota
Bangalore Job Hub
Join the Altrust ( Toyota) team as a Full Time Sales Associate - Toyota Process (Semi-Voice) on Erekrut, spec...
0-3 Lakhs
0-1 Years
Karnataka-..
Sales
Business Development Associate
Bangalore Job Hub
Join the Altrust ( BDA) education sales team as a Full Time Business Development Associate (BDA) - Unacademy P...
3-6 Lakhs
0-1 Years
Karnataka-..
Business Dev...
Academic Counsellor
Bangalore Job Hub
Join the Altrust (Unacademy) team as a Full Time Academic Counsellor on Erekrut, specializing in Academic Coun...
3-6 Lakhs
0-1 Years
Karnataka-..
Counsellor
Customer Support Executive
Bangalore Job Hub
Join the Altrust (airtel Black) team as a Full Time Customer Support Executive on Erekrut, specializing in Cus...
0-3 Lakhs
0-1 Years
Karnataka-..
Customer Sup...