LOGIN
No products in the cart.

Front Desk (Receptionist)

Bellator Media Pvt Ltd

OneDayHire Job

Experience

1-3 Years

Salary

0-3 Lakhs

Location

Haryana-Gurugram

Posted - 623 days ago

Applications - 1

Vacancies- 2

Apply Now

Top Hiring Companies

Join the Bellator Media Pvt Ltd team as a Full Time Front Desk (Receptionist) on Erekrut, specializing in Front Desk (Receptionist) in the HR Services industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.

Job Description

About FitClub

FitClub is a premium fitness destination committed to helping individuals achieve their health and wellness goals. As part of the Bellator Group, we pride ourselves on delivering exceptional service, cutting-edge facilities, and a vibrant fitness community.

Job Description

We are excited to announce the opening of our new branch on Golf Course Road, Gurgaon, and we are seeking a professional and energetic Front Desk Associate to join our growing team. As the first point of contact for members and guests, you’ll play a key role in creating a welcoming environment, ensuring smooth operations, and connecting members with the right services and team members.

Key Responsibilities

1. Front Desk Operations:

Greet members and guests warmly, ensuring a positive first impression.
Manage check-ins, provide information about services, and enforce facility policies.

2. Membership Assistance:

Address inquiries about memberships, programs, and promotions.
Support new member sign-ups, renewals, and account management.

3. Customer Support:

Handle client questions, concerns, and complaints professionally and efficiently.
Escalate issues to relevant team members when necessary.

4. Facility Management:

Maintain a clean and organized reception area.
Ensure promotional materials and supplies are readily available.

5. Appointment Scheduling:

Assist members in booking personal training sessions, classes, or other services.

6. Payment Processing:

Process membership payments and manage billing inquiries.
Update account information as needed.

7. Sales Coordination:

Connect potential members with the sales team to discuss membership options.
Support lead generation by sharing insights about member inquiries and interests.

8. Promotions and Upselling:

Inform members about special offers, events, and services.
Encourage upselling opportunities to enhance the client experience.

9. Client Engagement:

Build relationships with members to encourage loyalty and retention.
Provide personalized support and assistance as needed.

10. Team Collaboration:

Work closely with sales, fitness trainers, and other departments to ensure exceptional service.

Skills & Qualifications

* Exceptional communication and interpersonal skills.

* Professional demeanor with a customer-focused attitude.

* Experience in customer service or hospitality is a plus.

* Strong organizational and multitasking abilities.

* Proficiency in administrative tasks and payment systems.

* A passion for health and fitness is highly valued.

Benefits

* Competitive salary with performance-based incentives.

* Career development opportunities in the fitness industry.

* Be part of a dynamic, health-conscious team at our new branch.

Salary ; 20k-30k

Experience : min 1 yr

Designation

Front Desk (Receptionist)

Key Skills

Appointment ManagementAppointment SchedulingClient EngagementCustomer AssistantCustomer CareCustomer HandlingCustomer Queries HandlingCustomer ServiceCustomer SupportFacility ManagementFront DeskInterpersonal CommunicationInterpersonal SkillSales CoordinationTeam CollaborationUpselling

Industry

HR Services

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Graduation/Diploma

Job Type

AppointmentAppointmentClient

Apply Now

Front Desk (Receptionist)

Top Hiring Companies

Job Description

Designation

Key Skills

Industry

Functional Area

Employment Type

Education

Job Type

Related Jobs

Executive Assistant

Data Engineer – Automobile D...

Travel Consultant

Admission Counsellor

Sales Engineer

Interior – Architect

Academic Counselor – MBA...

Tax Specialist (Direct Tax)

Top Hiring Companies

Top Locations

Top Skills

Top Sectors