Customer/Technical Support
Experience
Salary
Location
Top Hiring Companies
.jpeg)
Job Description
- Provide timely and accurate responses to customer inquiries via phone, email, and chat
- Assist customers in resolving technical issues and troubleshooting software problems
- Document all customer interactions and resolutions in a detailed manner
- Collaborate with the technical team to escalate and resolve complex issues
- Maintain a high level of professionalism and customer service at all times
- Stay current with product updates and changes to provide accurate information to customers
- Identify trends in customer concerns and provide feedback to improve processes
- Meet or exceed performance goals for response time and customer satisfaction
- Participate in ongoing training and development to enhance technical knowledge
- Ability to work flexible hours, including evenings and weekends as needed.
Designation
Customer/Technical Support
Key Skills
Industry
BPO
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Graduation/Diploma
Job Type
Work From Office
Related Jobs
IT Field Sales Executive
Avyukta Intellicall Consulting Pvt Ltd
Join the Avyukta Intellicall Consulting Private Limited team as a Full Time IT FIELD SALES Exe on Erekrut, spe...
0-3 Lakhs
1-3 Years
Rajasthan-..
Creative Pro...
ELV BMS Sales Engineer
SECURE AUTOMATION CONSULTANTS
Join the SECURE AUTOMATION CONSULTANTS team as a Full Time ELV BMS Sales Engineer on Erekrut, specializing in ...
6-10 Lakhs
4-6 Years
Rajasthan-..
Creative Pro...
Accounts Officer
SECURE AUTOMATION CONSULTANTS
Join the SECURE AUTOMATION CONSULTANTS team as a Full Time Accounts Officer on Erekrut, specializing in Accoun...
3-6 Lakhs
7-10 Years
Jaipur (+1..
Creative Pro...
Site Supervisor
SECURE AUTOMATION CONSULTANTS
Join the SECURE AUTOMATION CONSULTANTS team as a Full Time Site Supervisor on Erekrut, specializing in Site Su...
3-6 Lakhs
4-6 Years
Rajasthan-..
Creative Pro...
Business Development Executive
Avyukta Intellicall Consulting Pvt Ltd
Join the Avyukta Intellicall Consulting Private Limited team as a Full Time Business Development Executive on ...
3-6 Lakhs
1-3 Years
Rajasthan-..
Creative Pro...
Technical Writer & AI Vid...
Avyukta Intellicall Consulting Pvt Ltd
Join the Avyukta Intellicall Consulting Private Limited team as a Full Time Digital Marketing on Erekrut, spec...
3-6 Lakhs
1-3 Years
Rajasthan-..
Creative Pro...
Software Developer – AI ...
Avyukta Intellicall Consulting Pvt Ltd
Join the Avyukta Intellicall Consulting Private Limited team as a Full Time Software Developer on Erekrut, spe...
6-10 Lakhs
4-6 Years
Rajasthan-..
Creative Pro...
Senior Business Central Functi...
Chartecha ERP Solutions
Join the Chartecha ERP Solutions team as a Full Time Business Functional Consultant on Erekrut, specializing i...
3-6 Lakhs
1-3 Years
Rajasthan-..
Creative Pro...
Top Hiring Companies
Top Locations
- Andaman Nicobar-Nicobar (7429)
- Andaman Nicobar-South Andaman (2497)
- Karnataka-Bangalore (1538)
- Delhi-New Delhi (1274)
- Maharashtra-Mumbai City (922)
- Tamil Nadu-Chennai (890)
- Haryana-Gurugram (717)
- Telangana-Hyderabad (642)
- Uttar Pradesh- Noida (597)
- Maharashtra-Pune (555)
- Gujarat-Ahmedabad (532)
- Work from Home (511)
Top Skills
- Communication Skills (2002)
- Sales (1594)
- Negotiation Skills (718)
- B2B Sales (617)
- Effective Communication (536)
- Cold Calling (512)
- Business Development (509)
- Lead Generation (504)
- B2C Sales (456)
- Sales Activities (452)
- Customer Service (436)
- Customer Relations (378)
- Sales Management (375)
- Sales Planning (362)
- Field Sales (348)
Top Sectors
- Adminstration (2413)
- Sales (1699)
- Program Development (661)
- Marketing and Advertising (627)
- Human Resources (595)
- Consumer Services (565)
- Business Process Outsourcing (503)
- Business Development (404)
- Customer Service (358)
- BPO (357)
- Customer Support (319)
- Sales & Marketing (310)
- Executive Office (299)
- Human Resources (HR) (293)
- Digital Media Marketing (220)