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Customer/Technical Support
International Campaigns

Experience

Freshers (0-1) Years

Salary

3-6 Lakhs

Location

Rajasthan-Jaipur
Posted - 712 days ago
Applications - 6
Vacancies- 90
Apply Now
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Job Description

- Provide timely and accurate responses to customer inquiries via phone, email, and chat
- Assist customers in resolving technical issues and troubleshooting software problems
- Document all customer interactions and resolutions in a detailed manner
- Collaborate with the technical team to escalate and resolve complex issues
- Maintain a high level of professionalism and customer service at all times
- Stay current with product updates and changes to provide accurate information to customers
- Identify trends in customer concerns and provide feedback to improve processes
- Meet or exceed performance goals for response time and customer satisfaction
- Participate in ongoing training and development to enhance technical knowledge
- Ability to work flexible hours, including evenings and weekends as needed.

Designation

Customer/Technical Support

Key Skills
Creative Problem SolvingCustomer AssistantEffective communicationInbound SupportSupportSupport ExecutiveTechnical knowledgeTechnical SupportVoice Support
Industry

BPO

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Graduation/Diploma

Job Type

Work From Office

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