Customer/Technical Support
Experience
Salary
Location
Top Hiring Companies
.jpeg)
Job Description
- Provide timely and professional customer support via phone, email, and chat
- Assist customers with technical issues related to our products or services
- Troubleshoot and resolve customer inquiries and complaints in a friendly manner
- Document customer interactions and feedback in our CRM system
- Collaborate with other teams to ensure seamless customer experience
- Stay up-to-date on product knowledge and industry trends
- Meet and exceed performance metrics related to customer satisfaction and support resolution times
- Adhere to company policies and procedures regarding customer interactions
- Continuously seek opportunities to improve customer support processes and procedures
- Maintain a positive and professional attitude when dealing with challenging customer situations.
Designation
Customer/Technical Support
Key Skills
Industry
BPO
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Graduation/Diploma
Job Type
Work From Office
Related Jobs
Video Editor
TNM STUDIOS
Join the TNM STUDIOS team as a Full Time Video Editor on Erekrut, specializing in Video Editor in the Advertis...
0-3 Lakhs
1-3 Years
Rajasthan-..
Communicatio...
Fire & Life Safety Audito...
Design2Occupancy Services LLP
Join the Design2Occupancy Services LLP team as a Full Time Fire & Life Safety Auditor on Erekrut, specializing...
3-6 Lakhs
1-3 Years
Rajasthan-..
Communicatio...
Executive – Business Dev...
Design2Occupancy Services LLP
Join the Design2occupancy Services Llp team as a Full Time Executive - Business Development (Tender Expert) on...
3-6 Lakhs
1-3 Years
Rajasthan-..
Communicatio...
Sales Force (Education –...
Schoolknot
Join the Edufied Labs LLP team as a Full Time Sales Force (Education) on Erekrut, specializing in Sales Force ...
3-6 Lakhs
1-3 Years
Chandigarh..
Communicatio...
Python Developer (Frappe / ERP...
FELIX TOOLS PRIVATE LIMITED
Join the Felix Tools Private Limited team as a Full Time Python Developer on Erekrut, specializing in Python D...
3-6 Lakhs
1-3 Years
Rajasthan-..
Communicatio...
Design Lead
Sierra Innovation Private Limited
Join the Sierra Innovation Private Limited team as a Full Time Design Lead on Erekrut, specializing in Design ...
10-15 Lakhs
7-10 Years
Rajasthan-..
Communicatio...
Team Lead – Customer Sup...
GBL ALTAIR PRIVATE LIMITED
Join the GBL ALTAIR PRIVATE LIMITED team as a Full Time Team Lead - Customer Support on Erekrut, specializing ...
3-6 Lakhs
1-3 Years
Rajasthan-..
Communicatio...
Early Childhood Educator
Rays Of Belief Limited
Join the Rays of Belief Limited team as a Full Time Early Childhood Educator on Erekrut, specializing in Early...
0-3 Lakhs
1-3 Years
Delhi-New ..
Communicatio...