Customer Support Job At One Point One Solutions - Bangalore-karnataka | Erekrut Job Portal

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Customer Support

One Point One Solutions

Experience

Freshers (0-1)

Salary

0-3 Lakhs

Location

Bangalore-Karnataka

Posted - 370 days ago

Applications - 22

Vacancies- 1

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Join the One Point One Solutions team as a Part Time Customer Support on Erekrut, specializing in Customer Support in the Domestic Servicesindustry. We are seeking talented individuals with a passion for and educational qualifications ranging from Freshers (0-1). Apply now on Erekrut to take the next step in your career with a leading global company.

Job Description

. Respond to customer queries in a timely and accurate way, via phone, email or chat . Identify customer needs and help customers use specific features . Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) . Update our internal databases with information about technical issues and useful discussions with customers . Monitor customer complaints on social media and reach out to provide assistance . Share feature requests and effective workarounds with team members . Inform customers about new features and functionalities

Designation

Customer Support

Key Skills

Call CenterCommunication Skills

Industry

Domestic Services

Functional Area

Outsourcing and Offshoring Consulting

Employment Type

Part Time

Education

Bachelor Degree

Job Type

Work From Office

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