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Customer Support
One Point One Solutions

Experience

Freshers (0-1)

Salary

0-3 Lakhs

Location

Karnataka-Bangalore
Posted - 1154 days ago
Applications - 19
Vacancies- 1
Top Hiring Companies
Job Description
. Respond to customer queries in a timely and accurate way, via phone, email or chat . Identify customer needs and help customers use specific features . Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) . Update our internal databases with information about technical issues and useful discussions with customers . Monitor customer complaints on social media and reach out to provide assistance . Share feature requests and effective workarounds with team members . Inform customers about new features and functionalities
Designation

Customer Support

Key Skills
Call CenterCommunication Skills
Industry

Domestic Services

Functional Area

Outsourcing and Offshoring Consulting

Employment Type

Part Time

Education

Bachelor Degree

Job Type

Work From Office

Assessment Details

Voice Process Quiz

10 Minutes

Company Info -

One Point One Solutions

Company Webisite -

https://www.1point1.in/

HR Name -

Nisha Mewada

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