Customer support Executive
Experience
Salary
Location
Job Description
- Handle customer inquiries via phone, email, and live chat
- Provide information about products and services
- Resolve customer complaints and issues in a timely manner
- Identify and escalate priority issues to the appropriate department
- Maintain a positive and professional attitude towards customers
- Keep accurate records of customer interactions and transactions
- Assist in the development of customer service policies and procedures
- Collaborate with other departments to ensure customer satisfaction
- Stay up-to-date on company products, services, and policies
- Meet or exceed customer service goals and targets
Salary-14-18k
Designation
Customer support Executive
Key Skills
Industry
IT-ITeS
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
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