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Customer support executive
Transfermative Technologies

Experience

1-3 Years

Salary

0-3 Lakhs

Location

Karnataka-Bangalore
Posted - 657 days ago
Applications - 2
Vacancies- 50
Apply Now
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Job Description

- Provide exceptional customer support via phone, email, and chat
- Respond promptly to customer inquiries and resolve issues in a timely manner
- Build strong relationships with customers and enhance their overall experience
- Troubleshoot problems and provide technical assistance for our platform
- Collaborate with other teams to ensure customer satisfaction and retention
- Keep detailed records of customer interactions and update information in the CRM system
- Stay up-to-date on product features and improvements to effectively assist customers
- Identify and escalate any unresolved issues to the appropriate channels
- Proactively seek feedback from customers to improve our services
- Meet and exceed key performance indicators related to customer support satisfaction.

Salary- 16k-35k

Exp- 1-3 Years

Designation

Customer support executive

Key Skills
Call HandlingCalls HandlingCold CallingCustomer CareCustomer Care ExecutiveCustomer ExperienceCustomer SupportCustomer Support ExecutiveEffective communicationNegotiation SkillsSalesSales ActivitiesSales AnalysisSales and MarketingSales Lead GenerationSales ManagementSales PlanningSales ProcessSales Support
Industry

HR Services

Functional Area

Sales & Marketing

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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