Customer Support Executive

Experience

1-3 Years

Salary

0-3 Lakhs

Location

West Bengal-Kolkata
Posted - 68 days ago
Applications - 11
Vacancies- 20
Join the Tech Mahindra team as a Full Time Customer Support Executive on Erekrut, specializing in Customer Support Executive in the BPO industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Job Description

Tech Mahindra Business Services Limited (Tech MBS) is one of India's largest international telecom BPOs. In the BPO industry, it remains one of the leading and reputed contact centers. Business process outsourcing (BPO) is the act of outsourcing some aspect of your business's operations to a third-party vendor or service provider. A BPO call center is a team of outsourced agents who handle incoming and outgoing customer calls for other businesses.

Responsibilities

  • Handling Customer Queries over call, text, and email
  • ready to work in rotational shifts.
  • Troubleshoot problems and drive resolutions.
  • Collect prompt and accurate customer feedback.
  • Master the use of help desk software.

Qualifications

-We hire Under-Graduate, Graduate and Post Graduate candidates.

-Only Experienced Candidates

-Must have Good Communication skills

-Must have decent knowledge to use computer systems.

Salary:- 15.4k (only experienced candidates)

Share your CV on aditya.mittal@venturequest.in or WhatsApp on :- 9084693725

Designation

Customer Support Executive

Key Skills
Client Relationship ManagementCustomer AssistantCustomer CareCustomer Care ExecutiveCustomer HandlingCustomer InteractionCustomer Queries HandlingCustomer SupportEnglish ProficiencyTelecalling
Industry

BPO

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

11th to 12th

Job Type

Work From Office

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