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Customer Support Executive
Talenttie

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Karnataka-Bangalore
Posted - 929 days ago
Applications - 12
Vacancies- 10
Top Hiring Companies
Job Description
  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individual representatives and of the team.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.
Designation

Customer Support Executive

Key Skills
Call CenterCold CallingCommunication Skills
Industry

BPO

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

Assessment Details

Customer Care Executive (Call Centre) Quiz

30 Minutes

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