Customer Support Executive
Experience
Salary
Location
Job Description
- Provide exceptional customer support via phone, email, and chat
- Resolve customer inquiries and issues in a timely and professional manner
- Utilize company resources and tools to ensure accurate and efficient resolution
- Handle escalated customer concerns and provide solutions to ensure customer satisfaction
- Offer product recommendations and information to assist customers with their needs
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members and other departments to effectively resolve customer issues
- Stay updated on product knowledge and industry trends to enhance customer support
- Meet and exceed key performance indicators and goals set by management
- Ensure customer privacy and data security throughout all interactions
Designation
Customer Support Executive
Key Skills
Industry
BPO
Functional Area
B2B & B2C
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
Related Jobs
Staff Software Engineer-Python
Peak Hire Solutions
Join the Software Technology team as a Full Time Staff Software Engineer-Python at Erekrut, specializing in S...
50-75 Lakhs
11-15 Years
Karnataka-..
BPO
Business Development Executive
Intenim Technologies Pvt Ltd
Join the Intenim Technologies Pvt Ltd team as a Full Time Business Development Executive on Erekrut, specializ...
3-6 Lakhs
1-3 Years
Karnataka-..
BPO
Sales Executive
Intenim Technologies Pvt Ltd
Join the Intenim Technologies Pvt Ltd team as a Full Time Sales Executive on Erekrut, specializing in Sales Ex...
3-6 Lakhs
1-3 Years
Haryana-Gu..
BPO
Business Development Executive
Skysoft Works
Join the SkySoft Works team as a Full Time Business Development Executiv at Erekrut, specializing in Digital ...
Confidential
0-1 Years
Karnataka-..
BPO
Sr. Microsoft Dynamics 365 CRM...
Viamagus Technologies Pvt Ltd
Join the Viamagus Technologies Pvt Ltd team as a Full Time Sr. Microsoft Dynamics 365 CRM Developer on Erekrut...
25-50 Lakhs
7-10 Years
Karnataka-..
BPO
VMC Operator
Jobseekerspage
Join the Job seekers Page team as a Full Time VMC Operator at Erekrut, specializing in Manufacturing industry...
0-3 Lakhs
1-3 Years
Karnataka-..
BPO
Finance Manager
ProSol IT
Join the ProSol IT team as a Full Time Finance Manager on Erekrut, specializing in Finance Manager in the IT S...
10-15 Lakhs
4-6 Years
Karnataka-..
BPO
Project Manager
HUMSIHA PARIKSHHA PRIVATE LIMITED
Join the Prep.Study team as a Full Time Project Manager at Erekrut, specializing in Hospitality industry. We a...
6-10 Lakhs
4-6 Years
Karnataka-..
BPO