Customer Support Executive

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Karnataka-Bangalore
Posted - 271 days ago
Applications - 6
Vacancies- 10
Job Description

Responsibilities and Duties

● Communicating key parameters like details of interest rate and processing fee charges, due date, repayment amount, penalty amounts, mode of repayment etc to the loan customers

● Detailing transaction related details like available payment modes, how to make payments through these modes

● Resolving customer queries related to loan disbursal, loan repayments etc Required Experience, Skills and Qualifications

● Any full time UG degree

● Calling experience is a big plus

● Strong verbal and written communication skills Benefits -Helping in building the next generation financial platform that’s providing financial access to the millions of mobile users of India using alternative credit assessment aided by data science and machine learning.

 

-Working with one of the smartest teams in the fin-tech space.

Fresher/Experience
Salary: 15-22k
Salary bracket (6-12 months __16k)
12-24 months __ 17-19k

24months -48 months __19-22k

For inbound everything remains same only they  customer support 
language: English+Hindi
Day shift
6dyas working
1 rotational off.

Designation

Customer Support Executive

Key Skills
Calls HandlingClient HandlingClient Handling and CommunicationClient InteractionClient RelationshipClient Relationship BuildingClient ServiceClient ServicingCustomer Care ExecutiveCustomer Care ServiceCustomer ExperienceCustomer HandlingCustomer QueriesCustomer Queries HandlingCustomer RelationCustomer Relation ManagementCustomer RelationsCustomer Relationship ManagementCustomer Relationship Management (CRM)Telecaller
Industry

HR Services

Functional Area

Service Provider

Employment Type

Full Time

Education

Graduation/Diploma

Job Type

Work From Office

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