Customer Support Executive
Experience
Salary
Location
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Job Description
Responsibilities and Duties
● Communicating key parameters like details of interest rate and processing fee charges, due date, repayment amount, penalty amounts, mode of repayment etc to the loan customers
● Detailing transaction related details like available payment modes, how to make payments through these modes
● Resolving customer queries related to loan disbursal, loan repayments etc Required Experience, Skills and Qualifications
● Any full time UG degree
● Calling experience is a big plus
● Strong verbal and written communication skills Benefits -Helping in building the next generation financial platform that’s providing financial access to the millions of mobile users of India using alternative credit assessment aided by data science and machine learning.
-Working with one of the smartest teams in the fin-tech space.
Fresher/Experience
Salary: 15-22k
Salary bracket (6-12 months __16k)
12-24 months __ 17-19k
24months -48 months __19-22k
For inbound everything remains same only they customer support
language: English+Hindi
Day shift
6dyas working
1 rotational off.
Designation
Customer Support Executive
Key Skills
Industry
HR Services
Functional Area
Service Provider
Employment Type
Full Time
Education
Graduation/Diploma
Job Type
Work From Office
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