Customer support executive
Experience
Salary
Location
Job Description
- Provide exceptional customer service to Amazon customers via phone, email, and chat
- Address and resolve customer inquiries and issues in a timely and professional manner
- Ensure customer satisfaction by meeting and exceeding customer service expectations
- Build and maintain strong relationships with customers to enhance their shopping experience
- Utilize various tools and resources to assist customers with product information, orders, and returns
- Collaborate with other departments to resolve complex customer issues and provide solutions
- Stay up-to-date on Amazon policies, procedures, and products to provide accurate information to customers
- Meet and exceed performance targets for customer satisfaction, response times, and resolution rates
- Document customer interactions and feedback to help improve overall customer service processes
- Work flexible hours, including weekends and holidays, to meet customer needs and demands.
Designation
Customer support executive
Key Skills
Industry
Telecom
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
12th
Job Type
Hybrid
Related Jobs
Senior RPA Developer
HCL Technologies
Join the HCL Technologies team as a Full Time Senior RPA Developer on Erekrut, specializing in RPA Development...
25-50 Lakhs
4-6 Years
Karnataka-..
Program Deve...
Customer Care Executive
Taurus BPO Services India
Join the Taurus BPO services India team as a Full Time Customer care executive on Erekrut, specializing in C...
0-3 Lakhs
0-1 Years
Tamil Nadu..
Telecalling ...
Customer Service Executive
Diginsta
Join the Diginsta team as a Full Time Customer Service Executive on Erekrut, specializing in Customer Service ...
0-3 Lakhs
0-1 Years
Karnataka-..
Customer Ser...
Assistant Role
Achievers Organisation
Join the Achievers Organisation team as a Full Time Assistant Role on Erekrut, specializing in Assistant Role ...
3-6 Lakhs
0-1 Years
Delhi-New ..
Recruitment ...
Associate Role
Achievers Organisation
Join the Achievers Organisation team as a Full Time Associate Role on Erekrut, specializing in Associate Role ...
3-6 Lakhs
1-3 Years
Work from ..
Associate
RPA UI Path
E&Y
Join the Tidalsoft Infotech team as a Full Time RPA UI Path on Erekrut, specializing in RPA UI Path in the Dom...
6-10 Lakhs
11-15 Years
Karnataka-..
Software Dev...
Sales Executive
Lead Feet
Join the Lead Feet team as a Full Time Sales Executive on Erekrut, specializing in Sales Executive in the HR S...
0-3 Lakhs
1-3 Years
Karnataka-..
Sales
Front Desk (Receptionist)
Bellator Media Pvt Ltd
Join the Bellator Media Pvt Ltd team as a Full Time Front Desk (Receptionist) on Erekrut, specializing in Fro...
0-3 Lakhs
1-3 Years
Haryana-Gu..
Executive Of...