Customer Service Executive
Experience
Salary
Location
Top Hiring Companies
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Job Description
- Serve as the first point of contact for customers, answering inquiries and providing assistance
- Handle complaints and resolve issues in a professional and timely manner
- Process orders, returns, and exchanges accurately
- Proactively recommend products and services to meet customer needs
- Maintain a positive, empathetic, and professional attitude towards customers
- Keep accurate records of customer interactions and transactions
- Assist with customer feedback and data analysis to improve customer satisfaction
- Collaborate with other departments to ensure a seamless customer experience
- Stay up-to-date on company products, policies, and promotions
- Strive to meet or exceed customer service goals and metrics
Designation
Customer Service Executive
Key Skills
Industry
BPO
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Graduation/Diploma
Job Type
Work From Office
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Top Hiring Companies
Top Locations
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- Tamil Nadu-Chennai (890)
- Haryana-Gurugram (717)
- Telangana-Hyderabad (642)
- Uttar Pradesh- Noida (597)
- Maharashtra-Pune (555)
- Gujarat-Ahmedabad (532)
- Work from Home (511)
Top Skills
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- Sales (1594)
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- Business Development (511)
- Lead Generation (505)
- B2C Sales (456)
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- Sales Management (375)
- Sales Planning (362)
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Top Sectors
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- Sales (1701)
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- Marketing and Advertising (627)
- Human Resources (595)
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