Customer Relationship
Experience
Salary
Location
Top Hiring Companies
.jpeg)
Job Description
Key Responsibilities:
- Client Communication and Updates: Conduct regular face-time calls with clients for weekly work updates, ensuring they are well-informed and satisfied with the progress.
- Request Management: Accurately report all client requests in the system and collaborate with the Client Success Team to ensure timely completion of tasks.
- Query Resolution: Respond to client queries within 2 minutes, providing accurate and helpful solutions, and maintain a high response ratio as monitored by our tools.
- Client Support: Resolve client complaints and concerns with high priority, and escalate complex issues to the appropriate authority when necessary.
- Service Demonstration: Clearly explain and demonstrate the results of our services through reports, charts, or videos, addressing any questions or doubts.
- Video Communication: Record and send videos to clients as needed, offering additional guidance or showcasing our work.
- Objection Handling: Manage objections or issues during weekly calls, persuading clients of the continued value of our services.
Designation
Customer Relationship
Key Skills
Industry
Digital Marketing
Functional Area
Digital Marketing Service
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
Assessment Details
Customer Support Executive Quiz
30 Minutes
Related Jobs
B2B Sales Specialist – HRMS ...
Erekrut HR Automation Solutions Pvt Ltd
Join the Erekrut team as a Full Time B2B Sales Specialist on Erekrut, specializing in B2B Sales Specialist in ...
3-6 Lakhs
1-3 Years
Delhi-New ..
Communicatio...
Recruiter (IT & Non-IT)
Erekrut HR Automation Solutions Pvt Ltd
Join the Erekrut team as a Full Time Recruiter (IT & Non-IT) on Erekrut, specializing in Recruiter (IT & Non-I...
3-6 Lakhs
1-3 Years
Delhi-New ..
Communicatio...
Data Engineer – Automobile D...
BIKANER MOTORS PRIVATE LIMITED
Join the GBM Vahaan Pvt Ltd team as a Full Time Data Engineer on Erekrut, specializing in Data Engineer in the...
6-10 Lakhs
1-3 Years
Delhi-New ..
Communicatio...
Sales Executive
LIGHTRONICS ELECTRO COMPONENTS PRIVATE LIMITED
Join the LIGHTRONICS ELECTRO COMPONENTS PRIVATE LIMITED team as a Full Time Sales Executive on Erekrut, specia...
3-6 Lakhs
1-3 Years
Delhi-New ..
Communicatio...
Real Estate Advisory Manager
Nitarya Global LLP
Join Nitarya Global LLP as a Full-Time Real Estate Advisory Manager and advance your career in the dynamic rea...
10-15 Lakhs
7-10 Years
Delhi-New ..
Communicatio...
Sales Engineer
Jastech Systems Pvt Ltd
Join the Jastech Systems Pvt Ltd team as a Full Time Sales Engineer on Erekrut, specializing in Sales Engineer...
3-6 Lakhs
4-6 Years
Delhi-New ..
Communicatio...
Accounts Executive
SHAKKR FOODS INDIA PVT LTD
Join the SHAKKR FOODS INDIA PVT LTD team as a Full Time Accounts Executive on Erekrut, specializing in Account...
0-3 Lakhs
1-3 Years
Delhi-New ..
Communicatio...
Social Media Manager
SHAKKR FOODS INDIA PVT LTD
Join the SHAKKR FOODS INDIA PVT LTD team as a Full Time Social Media Manager on Erekrut, specializing in Socia...
3-6 Lakhs
1-3 Years
Delhi-New ..
Communicatio...
Top Hiring Companies
Top Locations
Top Skills
- Communication Skills (1986)
- Sales (1593)
- B2B Sales (592)
- Negotiation Skills (588)
- Effective communication (536)
- Cold Calling (509)
- Business Development (477)
- Sales Activities (452)
- B2C Sales (448)
- Customer Service (426)
- Lead Generation (393)
- Sales Management (367)
- Sales Planning (361)
- Customer Handling (345)
- Field Sales (335)
Top Sectors
- Sales (1671)
- Program Development (660)
- Marketing and Advertising (626)
- Human Resources (595)
- Consumer Service (565)
- Business Process Outsourcing (503)
- Business Development (375)
- BPO (357)
- Customer Service (355)
- Customer Support (318)
- Executive Office (299)
- Sales & Marketing (299)
- Digital Media Marketing (219)
- Manager (211)
- Design (207)