Customer Care Executive
Experience
Salary
Location
Job Description
- Engage with international customers through outbound calls to provide exceptional customer service
- Utilize excellent communication skills to address customer inquiries and resolve issues in a timely manner
- Work in a fast-paced environment as a part of the international BPO team
- Maintain a professional demeanor while building rapport with customers to ensure a positive experience
- Handle high volume of telecalling activities with efficiency and accuracy
- Collaborate with team members to meet and exceed customer satisfaction goals
- Stay updated on products and services to effectively assist customers with their needs
- Execute strategic communication strategies to enhance customer engagement and loyalty
- Prioritize customer care tasks based on urgency and importance
- Proactively identify opportunities for process improvement to enhance overall customer experience.
Designation
Customer Care Executive
Key Skills
Industry
BPO
Functional Area
Telecommunication
Employment Type
Full Time
Education
12th
Job Type
Work From Office
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