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Customer Care Executive

Openmind Services Ltd

OneDayHire Job

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Gujarat-Ahmedabad, Gujarat-Gandhinagar

Posted - 500 days ago

Applications - 5

Vacancies- 20

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Openmind Services Ltd is seeking a Customer Care Executive to join our team. The ideal candidate will be responsible for providing exceptional customer service to our clients. Key responsibilities include answering incoming calls, resolving customer inquiries and issues, providing product and service information, and maintaining customer satisfaction. The Customer Care Executive will also be expected to keep accurate records of interactions and transactions, and collaborate with other team members to improve overall customer experience. The successful candidate will have excellent communication skills, be detail-oriented, and possess a strong customer service mindset. Previous experience in a similar role is preferred. If you are a proactive and customer-focused individual looking to join a dynamic team, we would love to hear from you. Apply now to be part of our growing organization.

Job Description

- Provide exceptional customer service via phone, email, and chat
- Handle inquiries and resolve issues in a professional and timely manner
- Maintain a positive, empathetic, and customer-focused attitude
- Educate customers on products, services, and promotions
- Update customer records accurately and efficiently
- Collaborate with other team members to ensure a seamless customer experience
- Meet or exceed performance metrics and goals
- Stay current on company policies, procedures, and industry trends
- Effectively communicate with customers and team members
- Ability to handle high-stress situations and remain calm and composed

Salary:- 18-21K

Location:- Apollo Hospitals. Plot No.1A, Bhat GIDC Estate Dist. Airport Gandhinagar Road, Dist. Gandhinagar, Ahmedabad – 382428. Gujarat

Designation

Customer Care Executive

Key Skills

B2C SalesCall CenterCalls HandlingCold CallingCustomer CareCustomer Care ExecutiveCustomer Care ServiceCustomer SupportEffective communicationNegotiation SkillsOutbound SalesSalesSales ActivitiesSales ManagementTelecalling

Industry

Hospitality

Functional Area

Sales & Marketing

Employment Type

Full Time

Education

Bachelor Degree

Job Type

B2CCallCalls

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Customer Care Executive

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Job Description

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Key Skills

Industry

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