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Customer Care Executive
Ambica

Experience

1-3 Years

Salary

0-3 Lakhs

Location

Gujarat-Ahmedabad
Posted - 653 days ago
Applications - 0
Vacancies- 2
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Job Description

- Provide exceptional customer service to clients through phone, email, and chat
- Accurately enter and maintain customer information in database
- Address and resolve customer inquiries and issues in a timely manner
- Collaborate with team members to ensure customer satisfaction
- Use problem-solving skills to find solutions for customer concerns
- Follow up with customers to ensure their needs have been met
- Adhere to company policies and procedures when communicating with customers
- Assist with processing customer orders and returns
- Stay informed about company products and services to effectively assist customers
- Meet and exceed customer care goals and metrics

Designation

Customer Care Executive

Key Skills
CommunicationCustomer CareCustomer Care ExecutiveCustomer RelationProblem-Solving Skills
Industry

Gems & Jewellery

Functional Area

Jewellery Retailing

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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