Customer Care Executive
Experience
Salary
Location
Top Hiring Companies
.jpeg)
Job Description
We are hiring for Customer Care Executive
Education : Graduate
Experience : 2+ Years in relevant field
Requirements and skills
• Proven work experience for blend process of Chat, Email and Calls.
• Fluent in answering in English on calls and on emails.
• Resolve customer complaints on Inbound Calls, Email, and Chat.
• The ability to use various MS office tools.
• The ability to stand for extended periods.
• Excellent problem-solving skills.
• Effective communication skills.
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Keep records of customer interactions, process customer accounts.
• Follow communication procedures, guidelines, and policies.
Responsibilities
• Handle customers query related to Product issue.
• Help customer to understand basic troubleshoot as per guidelines.
• Prepare and update report to Sr Executive/TL as and when needed.
• Handle product replacement of Dealer and Distributors and update status of the goods received.
Designation
Customer Care Executive
Key Skills
Industry
HR Services
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
Related Jobs
Product Head
Ambrane India Pvt. Ltd
Join the Ambrane India Pvt. Ltd team as a Full Time Product Head on Erekrut, specializing in Product Develome...
15-25 Lakhs
7-10 Years
Delhi-New ..
Address Cust...
Business Development Manager â...
Pllum Legno Pvt Ltd
Join the Pllum Legno Pvt Ltd team as a Full Time Business Development Manager on Erekrut, specializing in Busi...
15-25 Lakhs
7-10 Years
Delhi-New ..
Address Cust...
Business Development Manager &...
Pllum Legno Pvt Ltd
Join the Pllum Legno Pvt Ltd team as a Full Time Business Development Manager on Erekrut, specializing in Busi...
3-6 Lakhs
4-6 Years
Delhi-New ..
Address Cust...
Senior Fashion Consultant
PANGHAT SAREES PVT LTD
Join the PANGHAT SAREES PVT LTD team as a Full Time Senior Fashion Consultant on Erekrut, specializing in Seni...
10-15 Lakhs
4-6 Years
Delhi-New ..
Address Cust...
Video Editor
Perception Media
Join the Perception Media team as a Full Time Junior Video Editor on Erekrut, specializing in Junior Video Edi...
0-3 Lakhs
1-3 Years
Delhi-New ..
Address Cust...
Sales Engineer
Diya Industrial Technologies Private Limited
Join the Diya Industrial Technologies Private Limited team as a Full Time Sales Engineer on Erekrut, specializ...
3-6 Lakhs
1-3 Years
Delhi-New ..
Address Cust...
Performance & Growth Mark...
BOGGLETREE TECHNOLOGIES PRIVATE LIMITED
Join the Xportel team as a Full Time Performance & Growth Marketing on Erekrut, specializing in Performance & ...
6-10 Lakhs
4-6 Years
Delhi-New ..
Address Cust...
People Operations Lead (Foundi...
BOGGLETREE TECHNOLOGIES PRIVATE LIMITED
Join the Xportel team as a Full Time People Operations Lead on Erekrut, specializing in People Operations Lead...
6-10 Lakhs
4-6 Years
Delhi-New ..
Address Cust...