Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Maharashtra-Pune, Uttar Pradesh- Greater Noida, West Bengal-Kolkata
Posted - 242 days ago
Applications - 4
Vacancies- 800
Job Description

- Provide high-quality customer service and technical support to clients
- Troubleshoot technical issues and escalate complex problems to the appropriate teams
- Maintain accurate records of customer interactions and resolutions
- Collaborate with other departments to resolve customer issues promptly
- Stay up-to-date on product knowledge and industry trends
- Create and update documentation for troubleshooting procedures
- Communicate effectively with clients via phone, email, and chat
- Meet and exceed customer satisfaction goals
- Stay calm under pressure and adapt to changing situations
- Previous experience in customer service or technical support preferred

Designation

CSE

Key Skills
Area SalesBPO SalesBPO ServicesCommunication SkillsInternational BPO
Industry

BPO

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Graduation/Diploma

Job Type

Work From Office

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