Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Delhi-New Delhi, Uttar Pradesh- Noida
Posted - 600 days ago
Applications - 15
Vacancies- 1
Job Description

- Develop and implement CRM strategies to increase customer retention and loyalty
- Manage and analyze customer data to identify trends and opportunities for improvement
- Collaborate with sales and marketing teams to ensure CRM strategies align with overall business objectives
- Implement CRM software and ensure it is used effectively by all team members
- Train staff on how to use CRM software and best practices for customer communication
- Monitor customer satisfaction and respond to feedback in a timely manner
- Track key performance indicators related to customer engagement and satisfaction
- Stay up-to-date on industry trends and best practices in CRM
- Work closely with IT department to troubleshoot CRM software issues
- Prepare reports and presentations on CRM performance for company leadership.

Experience: Fresher

Salary- 15-20k

Designation

CRM

Key Skills
Business CommunicationCRMCustomer AssistantCustomer CareCustomer Care ExecutiveCustomer EngagementCustomer ExperienceCustomer FocusCustomer InteractionCustomer Queries HandlingCustomer Relation ManagementCustomer RelationshipCustomer Relationship ManagementCustomer Relationship Management (CRM)
Industry

Apparel Made-Ups & Home Furnishing

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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