Blended Process

Experience

Freshers (0-1)

Salary

0-3 Lakhs

Location

Karnataka-Bangalore
Posted - 1286 days ago
Applications - 9
Vacancies- 100
Job Description
- Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call / mail / chat in accordance with company standards. - Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. Provide the Customer with a clear explanation of the action taken. - Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency - Ability to understand and handle irate customers - Smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologies and all applications - Ability to achieve stretched targets and able to manage the organization standards - Maintain Superior quality service by following organization standards
Designation

Blended Process

Key Skills
Sales
Industry

Manpower and Staffing

Functional Area

Non-Formal Education

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

Assessment Details

Marketing Manager

10 Minutes

Company Info -

Magic Bus India Foundation

Company Webisite -

https://www.magicbus.org/

HR Name -

Rajesh

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