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Blended Process
Magic Bus India Foundation

Experience

Freshers (0-1)

Salary

0-3 Lakhs

Location

Karnataka-Bangalore
Posted - 1151 days ago
Applications - 9
Vacancies- 100
Top Hiring Companies
Job Description
- Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call / mail / chat in accordance with company standards. - Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. Provide the Customer with a clear explanation of the action taken. - Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency - Ability to understand and handle irate customers - Smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologies and all applications - Ability to achieve stretched targets and able to manage the organization standards - Maintain Superior quality service by following organization standards
Designation

Blended Process

Key Skills
Sales
Industry

Manpower and Staffing

Functional Area

Non Formal

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

Assessment Details

Marketing Manager

10 Minutes

Company Info -

Magic Bus India Foundation

Company Webisite -

https://www.magicbus.org/

HR Name -

Rajesh

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