Travel Consultant
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Job Description
Job Position: Travel Consultant
Company: Ghumo Phiro
Location: Gurugram, Haryana (Hybrid)
Employment Type: Full-Time
Experience: 0–2 Years
Salary: ₹25,000 – ₹35,000 per month
About Ghumo Phiro
Ghumo Phiro is a rapidly growing travel management company specializing in domestic and international holidays, flight bookings, hotel reservations, visa assistance, and corporate travel solutions. We are passionate about creating seamless travel experiences by combining technology with personalized service, helping customers explore the world.
We're looking for enthusiastic individuals who are passionate about travel and enjoy interacting with customers.
Job Overview
As a Junior Travel Consultant, you will assist customers in planning domestic and international trips by providing travel advice, preparing flight and hotel quotations, planning itineraries, offering visa guidance, and delivering end-to-end booking support. This role is ideal for candidates looking to build a rewarding career in the travel and tourism industry.
Key Responsibilities
- Handle travel enquiries received through phone calls, WhatsApp, email, and the company website.
- Understand customer requirements and recommend suitable travel packages and services.
- Prepare domestic and international holiday quotations.
- Book flights, hotels, transfers, sightseeing tours, and travel insurance.
- Assist customers with visa documentation and application requirements.
- Coordinate with suppliers, airlines, hotels, and Destination Management Companies (DMCs).
- Follow up on leads and convert enquiries into confirmed bookings.
- Resolve customer queries before, during, and after travel.
- Maintain accurate customer records and update the CRM regularly.
- Ensure high levels of customer satisfaction and service quality.
- Stay updated on travel trends, visa regulations, airline policies, and destination knowledge.
Required Skills
- Excellent verbal and written communication skills.
- Customer-first attitude with strong interpersonal skills.
- Basic knowledge of domestic and international travel destinations.
- Good working knowledge of Microsoft Excel, Microsoft Word, and Google Workspace.
- Ability to multitask and work effectively under deadlines.
- Strong attention to detail and organizational skills.
- Willingness to learn travel reservation systems and booking platforms.
Preferred Qualifications
- Graduate in any discipline.
- Diploma or certification in Travel & Tourism is an added advantage.
- Prior experience in travel sales, customer support, hospitality, aviation, or a related customer-facing role is preferred.
What We Offer
- Hybrid work model.
- Competitive salary.
- Comprehensive training and career development opportunities.
- Opportunity to work with global travel partners.
- Exposure to international destinations and travel operations.
- Collaborative, young, and growth-oriented work culture.
Working Model
- Hybrid role (combination of work-from-office and remote work based on business requirements).
- Flexibility may be provided depending on operational needs.
Why Join Ghumo Phiro?
At Ghumo Phiro, you'll work on exciting travel experiences, learn from experienced industry professionals, and grow your career in one of the fastest-growing sectors. If you're passionate about travel, enjoy helping people, and thrive in a dynamic environment, we'd love to hear from you.
Designation
Travel Consultant
Key Skills
Industry
Tourism & Hospitality
Functional Area
Sales & Marketing
Employment Type
Full Time
Education
Graduation/Diploma
Job Type
Hybrid
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