Experience
Salary
Location
- Provide escalated customer support for complex issues
- Handle complaints and resolve conflicts with customers
- Develop strategies to improve customer satisfaction and retention
- Train and mentor junior customer support staff
- Analyze customer feedback and implement improvements to processes
- Collaborate with other departments to ensure seamless customer experience
- Conduct regular performance evaluations and provide feedback to team members
- Monitor and report on key metrics for customer support performance
- Stay up-to-date on industry trends and best practices
- Represent the company in a professional and positive manner at all times
sr customer support executive
Automotive
Automobile Vehicle Service
Full Time
12th
Work From Office
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