Product Support Engineer
Experience
Salary
Location
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Job Description
Requirements:
- 1+ years in SaaS support
- Strong troubleshooting and API knowledge
- Familiarity with PHP, Java, or Python
- Excellent communication skills
- 24/7 shift availability
Key Responsibilities:
- Own and resolve customer issues promptly
- Conduct customer onboarding and training
- Collaborate with tech teams for quality improvement
- Develop knowledge base content
Designation
Product Support Engineer
Key Skills
Industry
IT Services and consulting
Functional Area
Product & Sales Consulting
Employment Type
Full Time
Education
No Formal Education
Job Type
Work From Office
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