Process Associate – Patient Scheduling (voice process)
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Job Description
Job Description:-
- To attend the English Calls from US patients
- To create appointments of US patients with doctors
- To handle US patients enquiries/queries and provide solutions.
- To provide Customer care (English language) for the US healthcare
Desired Candidate:
- Must have 1 to 3 years of work experience of Customer Care in English language on International process/BPO
- Any graduate with excellent English communication skills
- Ability to work independently as well as in a team environment.
- Strong analytical and problem-solving skills.
- Comfortable working in night shift.
- Should be willing to work from our Gurgaon office. We do not provide work from home.
Benefits
- Pick and drop cab facility
- Meal facility
- 5 days working per week
Designation
Process Associate – Patient Scheduling (voice process)
Key Skills
Industry
BPO
Functional Area
Healthcare Management
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
Assessment Details
Voice Process Quiz
30 Minutes
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