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L2 Network Engineer

Talent Trackers

OneDayHire Job

Experience

4-6 Years

Salary

15-25 Lakhs

Location

Karnataka-Bangalore, Kerala-Kochi, Maharashtra-Navi Mumbai, Maharashtra-Pune, Tamil Nadu-Chennai, Telangana-Hyderabad

Posted - 684 days ago

Applications - 8

Vacancies- 1

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Top Hiring Companies

Join the IQ Matrix team as a Full Time L2 Network Engineer on Erekrut, specializing in L2 Network Engineer in the IT Services and consulting industry. We are seeking talented individuals with a passion for Network Managed Service and educational qualifications ranging from 4-6 Years. Apply now on Erekrut to take the next step in your career with a leading global company.

Job Description

Overall purpose of the job:
To manage and own support tickets in relation to existing customer services
To work closely with the 3rd level engineers who provide an internal escalation point

Key responsibilities for this job:

Troubleshooting customer technical faults and driving fault resolution
Regular communication verbally and written with existing customers
Take ownership and effectively manage support tickets including incidents and changes requests
Documentation of customer solutions – OSS System, Visio documentation, technical summary write up
Provide resources to the solution delivery team in supporting the configuration and implementation of new customer projects

Technical environment:

Switching; Cisco, Meraki, Aruba, HP, Dell, Juniper Wireless; Cisco, Meraki, Aruba
Security; Palo Alto, Prisma, Fortinet, Cisco ASA SD-WAN; Citrix, Viptela, Meraki, Fortinet, Nuage Cisco NAC ISE, SD-A/DNAC, DOT1x
Cisco Nexus 7xxx, 5xxx, 2xxx series

Knowledge and experience required:
Knowledge of networking principles equivalent to CCNA R&S or JNCIS-ENT level
Knowledge of layer 2 switching protocols such as STP, Dot1Q, QinQ, VPLS
Knowledge of layer 3 routing protocols such as BGP, OSPF, EIGRP, HSRP, VRRP
Excellent verbal and written communication skills with a professional phone manner
Flexible approach to work with the ability to work effectively under pressure
Ability to work in a team with little supervision using own initiative
Strong customer service focus
Responsible and willing to take ownership
Eager to learn and develop technical skills
Positive and professional attitude

Desirable knowledge and experience:
CCNA, CCNP and/or JNCIS certified
Experience with Unix based operating systems
Programming and scripting experience (python, bash scripting)
Juniper platform configuration experience is ideal, SRX and EX series
Firewall configuration experience is advantageous particularly with Fortigate, Palo Alto, Cisco ASA
Experience with Alcatel SR & ESS
Experience with using networking test tools such as Wireshark

Designation

L2 Network Engineer

Key Skills

CCNA-Cisco Certified Network AssociateL1 and L2 SupportL2 Support

Industry

IT Services and consulting

Functional Area

Network Managed Service

Employment Type

Full Time

Education

No Formal Education

Job Type

CCNA-CiscoL1L2

Apply Now

L2 Network Engineer

Top Hiring Companies

Job Description

Designation

Key Skills

Industry

Functional Area

Employment Type

Education

Job Type

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