International Customer Support

Experience

Freshers (0-1) Years

Salary

3-6 Lakhs

Location

Maharashtra- Mumbai
Posted - 806 days ago
Applications - 59
Vacancies- 10
Job Description

- Provide exceptional customer support to clients across various time zones
- Assist clients with inquiries related to products and services offered by the company
- Serve as the primary point of contact for international customers via phone, email, and chat
- Resolve customer issues in a timely and professional manner to ensure client satisfaction
- Collaborate with internal teams to address customer needs and provide solutions
- Maintain accurate records of all customer interactions and transactions
- Stay up to date on product updates and changes to effectively support customers
- Identify opportunities to improve customer experience and recommend enhancements
- Work collaboratively with a diverse team to ensure seamless international customer support
- Must have excellent communication skills and be fluent in multiple languages to support global customers

Designation

International Customer Support

Key Skills
Customer QueriesCustomer Queries HandlingCustomer RelationCustomer Relation ManagementCustomer ServiceCustomer Service AssociateCustomer Service OrientationCustomer Service RepresentativeCustomer SupportEffective communicationGood Comprehensive SkillInternational Customer ServiceInternational Customer Support
Industry

HR Services

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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