Field / Key Account Manager
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Job Description
Job Title: Field / Key Account Manager (FAM)
Location: Pune, Chennai
CTC: ₹10–15 LPA
Experience: 10+ Years (Minimum 5 years in Sales)
Reporting To: Regional Sales Manager
Primary Objective
Generate sales of products and services through the pursuit of potential and existing customers within the assigned region to achieve market segment order volume, product mix, and margin targets.
Major Areas of Accountability
- Ensures best possible coverage, development, and improvement of assigned region by:
- Developing an annual Territory Management plan to achieve specified sales volume.
- Regularly monitors progress against the plan and makes modifications, as required, throughout the year.
- Classification and development of customers according to business potential.
- Ensuring all prospects and customers receive appropriate attention reflecting the customer’s classification.
- Travel planning optimized for cost and time efficiency.
- Responds promptly to inquiries and seeks out and calls upon potential customers to identify their needs for products or services and qualifies leads. Directs customer inquiries and orders to the most efficient sales channel.
- Partners with Inside Sales Specialist, as assigned, to ensure appropriate type and level of sales coverage for all accounts and prospects in the territory.
- Assembles and coordinates sales teams, as needed, for specific key opportunities or consultative team pursuits.
- Builds successful relationships with key decision-makers and influencers in existing and prospective customers.
- Generates and presents proposals/quotations to customers, independently or with the assistance of other sales functions, in accordance with standard procedures and pricing guidelines. Develops consensus with customers on MTS value proposition(s) prior to solution building, ensuring proposals meet customer needs.
- Develops and maintains knowledge and expertise of the following areas to enhance sales effectiveness:
- MTS capabilities, products, components, and services and how they apply to customer needs.
- Test methodologies/technologies and how to apply MTS offerings to satisfy specific customer requirements.
- Customer base, customer organizations, customer needs, and market trends affecting customers.
- Uses CRM daily for all lead, contact, activity, forecasting, account management, and time management monitoring, recording, and reporting functions. Performs administrative responsibilities in connection with sales accountabilities, as required.
- Continuously monitors and responds to competitor activities at prospects and provides timely reporting on competitive activity to sales management and marketing.
- Interface between customer and MTS by maintaining contact with PE and manufacturing teams regarding delivery, installation, and technical support, driving MTS value proposition.
- Uses a systematic process to take opportunities through the pursuit cycle, ensuring each step is conducted and completed in a satisfactory manner prior to moving to the next step/stage.
- Maintain awareness of and understand how to conduct business relationships via customer supplier portals.
- Other duties and special projects as assigned.
General Qualifications
- Strong verbal and written communication skills.
- Basic computer and software proficiency.
- High level of personal discipline and accountability.
- Strong presentation and customer-facing skills.
- Ability to build relationships and influence diverse stakeholders.
- Knowledge of competitive products.
- Strong understanding of the B2B sales process.
- Problem-solving and analytical skills.
- Willingness to travel domestically 30–70% based on the assigned territory.
- Valid driving license and ability to obtain automobile/liability coverage.
Experience
- 10+ years of overall experience.
- Minimum 5 years of experience in Capital Equipment or Technical Sales.
Designation
Field / Key Account Manager
Key Skills
Industry
MANUFACTURING
Functional Area
Sales & Marketing
Employment Type
Full Time
Education
Graduation/Diploma
Job Type
Work From Office
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