Executive – DMC
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Job Description
Job Title: Executive – DMC (Sales & Operations)
Location: Gurgaon
Experience Required: 1–3 years
Department: DMC
Employment Type: Full-Time
Salary: Upto 35k Per Month.
About the Role:
We are looking for a skilled and passionate Senior Executive – DMC (Sales & Operations) who will be responsible for both Agent coordination and backend execution of international travel files (FIT, GIT & MICE). This dual-role position requires strong destination knowledge, sales skills, and hands-on experience in handling international DMC operations
Key Responsibilities:
Sales:
- Handle incoming travel queries for international destinations (Europe/Asia/Middle East etc.)
- Prepare and present customized, competitive itineraries for FIT, GIT, and MICE groups
- Communicate directly with B2B clients or internal sales teams to understand requirements
- Suggest destination options, inclusions, and unique experiences to enhance proposals
- Convert leads into confirmed bookings with strong follow-up and client servicing
- Maintain query logs, conversion ratios, and revenue tracking reports
Operations:
- Coordinate with global DMCs, hotels, transport providers, and other suppliers
- Finalize services, confirm bookings, and issue all relevant documents/vouchers
- Ensure smooth execution of the itinerary with proper handholding and ground support
- Be the single point of contact for issue resolution or last-minute changes during travel
- Update internal systems with all confirmed details, invoices, and status of files
- Work closely with finance, visa, and documentation teams to close files accurately
Requirements:
- 3–5 years of experience in international travel sales and/or operations
- Strong knowledge of key global destinations and DMC products
- Experience in handling FIT, GIT, and MICE-related travel files
- Excellent communication, negotiation, and presentation skills
- Ability to manage multiple files with attention to detail and deadlines
- Proficiency in MS Office, CRM systems, and travel platforms
- Positive attitude and team spirit
Designation
Executive – DMC
Key Skills
Industry
Tourism & Hospitality
Functional Area
Sales & Marketing
Employment Type
Full Time
Education
Graduation/Diploma
Job Type
Work From Office
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