Customer Support Executive

Experience

1-3 Years

Salary

3-6 Lakhs

Location

Karnataka-Bangalore
Posted - 1030 days ago
Applications - 18
Vacancies- 1
Job Description
  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individual representatives and of the team.
Designation

Customer Support Executive

Key Skills
Call CenterCold CallingCommunication Skills
Industry

HR Services

Functional Area

Staffing and Recruiting

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

Assessment Details

Customer Care Executive (Call Centre) Quiz

30 Minutes

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