Customer Support Executive.

Experience

Freshers (0-1) Years

Salary

0-3 Lakhs

Location

Delhi-New Delhi, Haryana-Gurugram
Posted - 604 days ago
Applications - 9
Vacancies- 20
Job Description

We are hiring for Customer Support Executive for Banking process

- Provide excellent customer service via phone, email, and chat
- Handle incoming inquiries and provide accurate information to customers
- Resolve customer issues and complaints in a prompt and professional manner
- Assist customers with product questions and troubleshooting
- Utilize CRM software to track and manage customer interactions
- Collaborate with other team members to ensure customer satisfaction
- Stay up-to-date on company products and services to provide accurate information
- Meet key performance indicators and targets for customer satisfaction
- Maintain a positive and professional attitude while interacting with customers
- Identify opportunities for process improvement and customer service enhancement.

Designation

Customer Support Executive.

Key Skills
Banking Customer SupportBanking SupportChat SupportCustomer AssistantCustomer CareCustomer Care ExecutiveCustomer Care ServiceCustomer ExperienceCustomer HandlingCustomer Queries HandlingCustomer RelationsCustomer SupportCustomer Support ExecutiveEmail Support
Industry

HR Services

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

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