Customer Service
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Job Description
- Provide exceptional customer service via phone, email, and chat
- Handle customer inquiries and provide information about services
- Assist customers with billing and account inquiries
- Resolve customer complaints in a professional and timely manner
- Collaborate with other departments to ensure customer satisfaction
- Maintain accurate records of customer interactions and transactions
- Stay up-to-date on product knowledge and company policies
- Meet performance metrics for efficiency and customer satisfaction
- Work effectively in a team environment
- Flexible work schedule with occasional weekend and evening shifts.
Shift: 6 days working / rotational shifts
Location: Sec 19/20 gurgaon
Salary - 16-25 k in hand based on experience and communication skills.
Designation
Customer Service
Key Skills
Industry
BPO
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Graduation/Diploma
Job Type
Work From Office
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